DHS? FEMA? ...

Not actually evil, but bad tempered, bureaucratic, officious and callous. They wouldn't even lift a finger to save their own grandmothers ... without orders signed in triplicate, sent in, sent back, queried, lost, found, subjected to public enquiry, lost again, and finally buried in soft peat for three months and recycled as firelighters.

...or just Douglas Adams' Vogons?

Hat tip to TheGreenKnight at Big Brass Blog.